FireQueen Case Studies

Fire Queen was contacted by Treetops Nursing Home as their existing obsolete Fire Alarm System was not working. A Replacement Fire Alarm System was needed, and a temporary solution was required to maintain fire protection whilst the failed Fire Panel was replaced.

The fire safety protection of a Fire Alarm system is essential, especially at a nursing home with vulnerable residents. The existing conventional Fire System went down leaving the care home with no detection throughout. We immediately installed 30 stand-alone detectors throughout the site.  The stand-alone detection were battery powered detectors, these were installed as an immediate temporary measure to make sure they at least had some detection installed throughout key areas and escape routes. Then the Fire Queen team got to work on finding an improvised solution for replacing the existing obsolete system straight away.

Fire Queens Operations Manager explained the challenge. ” As the existing Fire Alarm System was not working we needed to provide a quick improvised solution for the obsolete system. We needed to make sure that our customers were not without a functional Fire System for too long, so some creative thinking was required!

Due to supply issues and lead times we were left with very few options…… Parts for the obsolete system have to be built to order and take several weeks to produce. We could install a different panel but couldn’t really install all the required equipment for this system next to the new Fire Panel, as this would look very unsightly.”

The Fire Queen team came up with the idea of mounting the required equipment on boards which were then mounted in the ceiling space on cable trays. With the creative thinking of the Fire Queens expert team, the solution was designed, put together in-house, and then installed on site.

The Fire Panel and required equipment is now installed and is fully functional without compromising the decoration.

The replacement Fire Alarm System installed at Treetops Nursing Home shows how the Fire Queen team’s expertise and creative thinking provided a quick improvised solution for an obsolete system.


Fire Alarm System replacing failed unit


Fire Alarm Installation to replace fire alarm System that was not working





Wireless Fire Alarm System Fitted to The Coppice Retirement Home. Following a Fire Risk Assessment we were asked to carry out a survey at the Coppice for Select Retirement Service. Next steps highlighted system needed enhancing with Wireless Fire Alarm System upgrades

We noticed that the existing Fire System installed was not sufficient for the proposed procedure for the premises (Stay put). Also, the System was not satisfactory, where detection was not installed in some areas ….. and 1 Zone covered the full premises all over 4 floors and a loft space. This was a big issue because if there was a Fire it could be anywhere within the building’s communal areas meaning valuable time could be wasted locating the Fire. Due to the size and layout of the building and weighing up the aesthetics and labour involved, we proposed to install an EMS Addressable Wireless System. The actual installation of the full system was completed in only 2 days, with very little mess or disruption to the residents. They also have Framed Zonal Drawing installed as per BS5839-1-2017 to aid the Addressable System which now has separate Zones for each floor and Loft.

We also installed Wireless monitoring Equipment so that the premises could achieve the stay put procedure as requested. This would alert the Alarm receiving centre who depending on what time of day it was would either contact the keyholders or call on the Fire Service to attend.

The residents now have an extremely reliable EMS wireless system in place and peace of mind knowing they are safe 24/7 and 365 days a year. Combined with the routine maintenance from Fire Queen this System will keep them safe for many years to come.

It was also delightful to get such excellent feedback from the House Manager on how the upgraded system is working.

Many thanks to M Goodall and Brian Preston at Fire Queen for their excellent service today.

As it was our first test with you I was keen to see how it all went, great guys and a great job done.

Many thanks Janine Carr

Select Retirement Service


Wireless Fire Alarm Systems - Innovative, Effective and Efficient